Unlock the Ultimate Gaming Experience Ajazz AJ199 is a gaming mouse that combines the best of both wired and wireless technology to offer unparalleled flexibility and performance. Designed for gamers...
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Unlock the Ultimate Gaming Experience

Ajazz AJ199 is a gaming mouse that combines the best of both wired and wireless technology to offer unparalleled flexibility and performance. Designed for gamers who refuse to compromise, the AJ199 promises a smooth, responsive, and immersive experience across a range of gaming genres.

Wired & Wireless Modes: Choose Your Battle Style

The Ajazz AJ199 offers dual connectivity options to suit your playstyle. For zero-latency and uninterrupted gameplay, the wired mode provides a stable and fast connection, making it perfect for competitive gaming scenarios where every millisecond counts; for those who want freedom from cables, the AJ199 features high-speed wireless connectivity that doesn't sacrifice performance. Game, browse, or work without any limitations.

High-Precision Sensor: Aim with Confidence

Equipped with the advanced PixArt PAW3395 optical sensor, the AJ199 offers pin-point accuracy and customizable DPI settings that is from 100 to 26000 DPI, fast response with 650 IPS and a high polling rate of 1000Hz. Whether you're sniping from a distance or engaged in close-quarters combat, this mouse has got you covered.

TTC Encoder Wheel: Scrolling Redefined

One of the standout features of the AJ199 is its TTC Encoder Wheel. Engineered for both durability and precision, this high-quality encoder provides a tactile and responsive scrolling experience. Whether you're cycling through weapons, zooming in on a map, or simply browsing, the TTC Encoder Wheel offers accuracy and reliability at your fingertips.

Ergonomic Design: Game in Comfort

The AJ199 goes above and beyond with its replaceable honeycomb shell, allowing you to easily switch between different shells for both aesthetic appeal and ergonomic comfort. The honeycomb design provides a lightweight feel without compromising durability, ensuring hours of comfortable gaming. Underneath the shell, the USB receiver can be stored inside when you don't need it. Whether you want a sleek, solid cover or a breathable honeycomb surface, the AJ199 caters to your preferences.

Which countries do you ship to?

We are generally able to ship to most countries via DHL Express, and many countries via Standard Shipping. You may clarify with our team to see whether Standard Shipping is available to your country.

NOTE: For the countries of the UK and Russia, we can only do Standard Shipping. For countries and areas of Africa, Argentina, Hawaii, India Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few, we can only do Express Shipping.

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

  • Standard Shipping is free for most countries/areas.
  • Express Shipping via DHL Express is 10-40USD depending on your country. If your order is over 500USD, DHL Express Shipping is free

Shipping fees exclude import taxes or processing fees that might be applicable for your country. Ajazz is not responsible for any form of such fees.

How long does it take to receive the order after it is placed?

For in-stock products, your order is expected to be shipped within 3 working days. Customized items take longer (do check in with our staff for more information). On normal non-sale days, once your parcel is shipped:

  • For Standard Shipping, it takes about 2-3 weeks for items to be delivered after it is shipped. For some countries, it might take up to 2-3 months, depending on your country and its custom procedure. The duration of transit is beyond our control. Ajazz does not arrange refunds for such cases. Please consider an upgrade to DHL Express or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after it is shipped.

NOTE: The shipping period might be affected due to festive seasons or other unforeseen circumstances.

What happens if the parcel has been shipped but not delivered?

First, kindly contact your local courier using the local tracking number.

If your parcel were to be in transit for at least 3 months, it may have been lost in transit.

  • For orders below 50USD, you may either opt for a one-time reshipment of the parcel OR a full refund.
  • For orders above 50USD, we only process a 50% refund of your order.

Should there be any concern about Standard Shipping, you are encouraged to opt for Express shipping instead.

Customers are to bear the consequences and fees incurred, if the parcel is undelivered due to any of the following situations:

  1. Wrong/insufficient address or phone number provided by recipient
  2. Recipient is unreachable when the courier company tries to contact
  3. Refusal to sign for the package by recipient
  4. Lost or damaged parcel because recipient opted for “no-signature delivery”
  5. Refusal to pay for the local tax/processing fee by recipient
  6. Refusal to provide supporting documents for custom clearance by recipient
  7. Who does pay for the import tax/custom fees?
  8. Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.

If the custom fees and the delivery of the parcel are rejected by the recipient, the shipping cost still needs to be paid. Ajazz only arranges the refund of the order amount after deducting the shipping cost incurred.

How do I get help for my order?

For faulty/missing items, please send an email to support to claim the warranty. In your email, please choose an appropriate Subject Title, kindly include your Order Number, and state your issue clearly. Please also attach photographs/videos as “proof”, if any. Our team aims to review your email within 3 working days.

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order is shipped, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

What shipping companies do you use?

We collaborate with 4PX, UBI, SF Express, Yun Express, BTY and DHL Express.

#Ajazz on Instagram

Do you want to show us your amazing setup? Share your Ajazz product picture with the hasthtag #AJAZZ on instagram to show it here.

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